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MASA Leader Winter 2013

MASA Feature Knowing how citizens feel about their Family Experiences Satisfaction=Value Outcome Behaviors local school district gives school leaders Curriculum a basis for making informed decisions.Remain Ancillary Services Local schools that engage families and the Teachers community overall have a more sophis-Speak Favorably Principals CSI Volunteer needs, priorities and expectations.ticated understanding of communityParticipate in conferencesFacilitiesUnderstanding these drivers of satisfaction Safety and Security Participate with Orgs helps to create goodwill, understanding, Communication Compared to Participate in Planning political cover and a map to help navigateOverall Satisfaction Web Site Compared to ideal District Brand Image difficult decisions.expectations Recent Contact William SaintAmour is Executive Director of the Cobalt Community Research nonprofit In tough times, actively seeking community voice in assessing performance and research coalition. You can learn more about Cobalt’s feedback is a powerful way to a budget decision-making. And the non-profit programs at www.CobaltCommunityResearch.org that delivers the most value for the least coalition approach means that keeping or by calling 877.888.0209. cost. Residents are much more likely to or attracting just one child pays for support schools when they have a credible the effort. www.gomasa.org 23


MASA Leader Winter 2013
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